Purchase orders
Work is authorised against your purchase order process, with references captured on every job so spending is traceable back to its approval.
SERVICE MODULE · 09ACCOUNT TYPE · BUSINESSCOVERAGE · NATIONALTURNAROUND · 2–4 BUSINESS DAYS
Managed accounts and billing
Business accounts are built for procurement and finance. Work runs against purchase orders on net terms, invoices consolidate across sites, and a named account manager keeps everything coordinated.
We provide services exclusively to businesses and organizations. We do not offer consumer or personal-device support. Minimum engagement: organizations with 5 or more managed laptops.
Finance teams need hardware spending to behave like any other vendor cost: predictable, documented and easy to reconcile. Our account structure is designed around that expectation, so that repair and maintenance flow through the same procurement route as your other suppliers.
Account features
Net terms
Invoicing runs on agreed net terms with a clear remittance path, so accounts payable can process statements without chasing individual jobs.
Consolidated invoicing
Jobs across multiple sites and dates roll up into consolidated invoices, reducing paperwork and simplifying reconciliation.
Named account manager
One point of contact owns your account, handles quotes, coordinates scheduling and answers finance queries about open items.
How quoting works
Most work begins with a quote based on your fleet, your sites and the level of cover you want. Repairs that fall outside an agreed arrangement are quoted individually before chargeable work starts, so there are no surprises. Where a fault turns out to be different from the original report, we inform your contact, explain the revised scope and wait for authorisation rather than proceeding on an assumption.
Keeping finance informed
Every invoice references the jobs it covers, and each job references the machine and its asset record. That linkage lets your team reconcile charges quickly and answer internal questions without asking us for detail. Quarterly summaries can show spending by site or by fault type, which is useful when setting next year's budget.
Procurement and vendor onboarding
Larger organisations often need supplier documentation before they can transact. We can provide the details required for vendor onboarding, including company information, points of contact for contract administration and documentation related to insurance. If your process requires a specific form or reference format, we work with your procurement team to meet it.
Managing change
Accounts are living arrangements. Sites get added when you expand, fleets shrink when devices retire, and contact details change as staff move on. Your account manager keeps the record current and confirms changes in writing, so that invoices, service levels and logistics always reflect the present state of your organisation.
- Authorisation against purchase orders
- Net terms and consolidated invoicing
- Quotes before chargeable work
- Spending summaries for budget planning