Fleet size and mix
Larger fleets and consistent device families allow us to plan parts and capacity efficiently, which is reflected in your rates.
SERVICE MODULE · 12ACCOUNT TYPE · BUSINESSCOVERAGE · NATIONALTURNAROUND · 2–4 BUSINESS DAYS
Pricing and business quotes
Every fleet is different, so we quote against your organisation rather than publishing a single list. Tell us about your devices and sites, and we will prepare a written business quote with clear scope and terms.
We provide services exclusively to businesses and organizations. We do not offer consumer or personal-device support. Minimum engagement: organizations with 5 or more managed laptops.
Hardware service pricing depends on fleet size, mix of devices, number of sites and the level of cover you want. Rather than present a headline figure that fits nobody, we prepare a quote that reflects your actual situation. That keeps comparisons honest and lets your finance team see exactly what is included.
What shapes a quote
Number and spread of sites
On-site visits cost more where travel is involved, while depot service is location-independent. We blend the two to suit your footprint.
Level of cover
Essentials, managed and national plans differ in priority capacity, inspection cadence and reporting depth.
Maintenance cadence
Quarterly, twice-yearly or bespoke inspection schedules each carry different effort, and each prevents a different share of failures.
How quoting works
Send us the details through the form on this page and we will confirm the scope, ask any clarifying questions and return a written quote. Quotes state the basis of charges, what is included and any assumptions, so nothing important is left implicit. For organisations with a formal procurement process, we can supply the documentation needed for vendor onboarding.
Repairs outside a plan
If you prefer to use us for occasional repairs rather than a standing arrangement, that is possible, though our service is designed for organisations with five or more managed laptops rather than single-device work. Occasional repairs are quoted individually after diagnosis, with authorisation required before chargeable work begins.
Billing
Approved work is invoiced to your organisation on agreed net terms, referenced against the purchase order or authorisation that covered it. Consolidated invoicing is available where work spans sites or dates. Under our refund policy, rework within fourteen days of return is handled at no additional charge, and qualifying business accounts may receive service credits where a published service level is missed.